CITY ONE GROUP LTD
Registered Office: Marine House, 151 Western Road, Haywards Heath, England, RH16 3LH
Company Number: 11228616
Contact Email: christina@cityonegroup.co.uk
Effective date: [Insert date]
Last updated: [Insert date]
1. Who We Are
CITY ONE GROUP LTD (“we”, “us”, “our”) is the data controller responsible for your personal data.
Registered office: Marine House, 151 Western Road, Haywards Heath, England, RH16 3LH
Company number: 11228616
Contact email: christina@cityonegroup.co.uk
For the purposes of UK data protection law, we act as the Data Controller.
2. What Personal Data We Collect
We may collect, use, store and transfer the following types of personal data:
Identity Data: First name, last name, job title (if provided).
Contact Data: Email address, telephone number, business address (if provided).
Technical Data: IP address, browser type and version, time zone setting, operating system and platform, website usage data.
Marketing & Communications Data: Preferences in receiving marketing communications and communication history with us.
We do not intentionally collect sensitive personal data through our website.
3. How We Collect Your Data
We collect data through contact forms, direct email communication, website analytics tools, and cookies/tracking technologies.
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Legitimate Interest – Responding to enquiries, improving our services, business development.
Consent – Sending marketing communications and using non-essential cookies.
Legal Obligation – Compliance with regulatory or legal requirements.
You may withdraw consent at any time by contacting us.
5. Marketing Communications
You will only receive marketing communications from us if you have opted in or requested information from us.
You may unsubscribe at any time via the unsubscribe link in emails or by contacting christina@cityonegroup.co.uk.
6. Cookies
We use cookies to ensure website functionality, analyse website traffic, and improve user experience.
Non-essential cookies are only used with your consent. You can manage cookie preferences via your browser settings or cookie banner.
7. Data Sharing
We may share your personal data with IT and hosting providers, analytics providers, professional advisers, and regulators where required by law.
We require all third parties to respect the security of your personal data. We do not sell your personal data.
8. International Transfers
Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK-approved Standard Contractual Clauses or adequacy decisions.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
10. Data Retention
We retain personal data only as long as necessary for the purposes collected, including legal compliance and resolving disputes.
Enquiry data is typically retained for 24 months unless a longer period is required by law.
11. Your Legal Rights
Under UK GDPR, you have the right to:
• Request access to your personal data
• Request correction
• Request erasure
• Object to processing
• Request restriction
• Request transfer of your data
• Withdraw consent
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk or call 0303 123 1113.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last updated” date.
